Shipping Policy
At Chomare Glow, we are committed to providing you with reliable and efficient shipping services. Our goal is to ensure that your orders are delivered in a timely manner and in excellent condition. Below, you will find our comprehensive shipping policy, which outlines the shipping methods, costs, and delivery times.
Shipping Methods and Costs
We offer the following shipping options:
Standard Shipping:
Delivery Time: 5-7 business days
Cost: $5.99 (Free for orders over $50
Express Shipping:
Delivery Time: 2-3 business days Cost: $12.90
Overnight Shipping:
Delivery Time: 1 business day Cost: $24.99
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
International Shipping
We currently do not ship outside the United States.
Customs, Duties, and Taxes
Chomare Glow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Chomare Glow is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our [Return & Refund Policy](link to return policy) provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: customerservice@chomareglow.com